From our side we try to ensure the excellent condition of the products we offer in the eshop 

If, however, it happens that you receive a product that is not in perfect condition and you wish to return it, we are ready to give you a solution.

Please contact us immediately, within 3 days of receipt, so that we can do what is necessary for your best service. Call us at 210 6152501 or email us at describing the relevant problem. It would help a lot to send us a photo of the counterfeit product so that we have the best possible picture of the problem.